We update customer service for businesses that deal with fuel, drivers, travelers, gas station and roadside stores, hotels, coffee and croissants - and much more! In our new time, we make your difficult business more profitable and competitive, more convenient and interesting for customers and buyers, more technologically advanced and reliable for all of us!

TRAVELERS

FOR

SERVICES

WE

BUILD

DIGITAL

New!

3 IN 1 - THREE SERVICE PROVIDERS AT THE FUEL STATION TERMINAL!

WE AND YOU ARE TOGETHER -
ONE TEAM!

A table with a net and rackets is an attribute of the offices of all technology companies today. It is not surprising - table tennis improves not only the speed of movements, but also the speed of reaction, develops operational thinking, as well as the ability to concentrate and switch attention. For us, this game is also a symbol of the speed and accuracy of the interaction of business with customers, seller with buyers. Well, a beautiful game is when professionals play from both sides!

We know that in the coming years, successful customer service will be based on integrated solutions and seamless integration of offline infrastructure of stores, gas stations, cafes, businesses, and apps downloaded to customers' and clients’ phones. If you also know this and the future of your business is important to you - come to us! We will make your game on your field even more successful!

For many years we have been integrating and building both classic payment terminal infrastructures and cloud platforms based on mobile apps, processing and printing fuel cards for corporate clients and individuals, monitoring equipment and accompanying managers, operators and drivers in all operational processes of cashless payment at gas stations.

The long-term successful development of Citynet Express in the market as a confirmation of the success of our customers is primarily due to its own reliable processing center built on the basis of banking standards and technologies, but taking into account the specifics of fuel retail. The development of the Open API interface currently allows both to offer alternative options for organizing personal cabinets integrated with other cloud platforms, and to implement direct online integration with corporate systems of clients.

RELIABLE AND POWERFUL PROCESSING CENTER WITH CLOUD ACCESS FOR FUEL COMPANIES AND CONTRACTORS

PAYMENT TERMINALS FOR ALL SERVICE LEVELS AT GAS STATIONS

Our own software for payment terminals and integration with the gas station control system allows us to perform seamless integration of service processes at the gas station with processing and update the functionality in a timely manner to ensure the competitive advantage of our customers' service. Today we offer proven solutions based on several equipment manufacturers. All mobile terminals in our line have 2 SIM cards from different operators to ensure reliable communication at the gas station.

Simple and reliable BITEL
(South Korea)

Presentable VERIFONE
(USA)

Universal SUNMI
(China)

On the board: 2 modems and 4 possible operators (4 SIM cards); LAN and WiFi, which can connect to the local network of the location and be an WiFi access point for payment devices; two lithium batteries (12 hours without electricity).

Today we install SV3-HUB - System Version 3-HUB, a 3rd generation transactional fault-tolerant router, for our customers.

Where it is really appreciated by your own customers and buyers ... and competitors too.

Where do we install this power?

Our technologies are a guarantee of your success!

Almost forgot the main thing! If you look closely at the photos, you can see that the device consists of two blocks. On one - modems, WiFi, WAN and processor. On the second one there is another processor, a crypto card and a LAN. It's simple - SV3-HUB really consists of two computers, each running its own instance of Linux OS and our special software. There are no known network services and protocols between them - only transaction and transaction data. There are no network services - there is nothing to break and hack! The first computer holds the aggressive environment of the public Internet on itself, the second one works in a protected and closed segment of the local network of a store, gas station, hypermarket. A cash server, a commercial accounting system - our customers don't worry about them…

What do you think is common between a huge hypermarket and a gas station on a highway, a distant highway? They are united by a reliable payment service! In the first case, millions of daily turnover are at stake, in the second - responsibility to drivers, travelers with children and mothers-in-law and reputation among corporate clients. Back in 2005, our first "box" stood on "combat" duty in a well-known network of gas stations, which was able to choose a "live" mobile operator from two possible ones and thus provided reliable refueling of customers. 6 years have passed and the responsibility of the payment service in hypermarkets has lain on the shoulders of our 2nd generation device, where we already had to look for a working option between the corporate intranet and three available mobile operators, while transmitting not only small portions of transaction data, but also scans of buyers' signatures made by them with a stylus on the terminal screen instead of paper.

Our new technologies allow the driver to instantly receive a card directly at the gas station by his mobile phone number with reference to several types of fuel and even to several entities! In addition to operational efficiency, this technology also allows you to keep sets of printed cards of different designs at the gas station and strengthen the brand of your network or gas station, allowing the driver to choose "his" card.

FUEL MULTISERVICE CARDS OF "INSTANT RELEASE AT THE GAS STATION" WITH THE AUTHOR'S DESIGN!

We are constantly expanding the library of fleet card layouts so that it is convenient for you to choose a ready-made map layout and send us your logo and other details for printing on the card.

If you have your own ideas about the design of your card, we will easily implement them and this will not affect the cost of making cards!

You also get:

• Onboarding of your and client’s employees (training and consultation)
• The possibility of servicing through tickets for mobile managers and managers without immersion in personal cabinets in the processing system portal

QUALITY SUPPORT AND SUPPORT OF QUALITY

The process of support of fuel companies and their counterparties is built on the basis of the unique ARBITRE.AI platform, which covers the specialists of the Citynet Express support service, managers of fuel companies and gas station operators and automates the operational solution of tasks and control of their implementation.

ARBITRE.AI also allows you to involve gas station customers as a source of feedback regarding the gas station service - they simply scan special stickers with QR codes and ARBITRE.AI automatically creates a ticket for the support service.

When a long time ago, when coal was shipped by barrels to steam locomotives by cards, our company was called "FLEETCARDS". Being a classic owner of fleet cards processing and terminal software, we, like many colleagues, printed and serviced cards for corporate clients of fuel companies and gas station networks.

Yes, fleet cards are still used today both in their original plastic form and in the form of a "digital transformation" - mobile apps appeared in phones, QR codes without leaving the car - but the essence of the transaction remained old steam locomotive! In our new time, simply automating the process of paying for fuel is no longer the way for an independent business on the roads, not the solution for the business stability over time, and even more business development tool.

Today, in the name of our company, the word "EXPRESS" symbolizes a new technological locomotive that, by assembling and integrating the right services and technologies, is able to pull your business in the right direction.

We develop your business profitably!

Right now we present to you our Zapravka project - a joint product with the unique Click Save Club service! Everything that customers need - payment by bank cards, cashback, fleet corporate cards and personal fuel supply - we have collected in one terminal, in one card, phone, watch! For example, it is now enough for our customers to simply say "Yes" so that the drivers of their corporate clients start receiving cashback on their fleet cards, and a group of interested businesses formed around the gas station in purchasing this cashback, creating loyalty and additional income.